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General (2)
General Web Hosting Questions

Articles

I have a fast internet connection (DSL/cable) - can I just host my own site?
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
Views: 185
Why don't I just go with the cheapest hosting?
A host has to make a profit to continue operating. Some hosts do not properly understand the...
Views: 197
Are there any hidden costs, or setup fees?
No, there are no hidden costs or fees associated with having a hosting account with our services.
Views: 215
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No, if we find them in your directory or links to them, your entire account will be subject to...
Views: 220
Can I host friends' websites?
Yes, you may host your friends. If you want your friends to have their own control panels for...
Views: 221
Can I order even though I do not live in the UK?
Yes, you can still order with us. We can host all international domain names and also we accept...
Views: 201
Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 620
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time.
Views: 215
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 364
Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Views: 196
Do you host adult sites?
No we do not host, nor allow hosting of adult sites on our servers.
Views: 188
Do you offer password protected directories?
Yes, using our web-based control panel you can easily protect any directory without having to...
Views: 163
Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Views: 207
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...
Views: 201
Do your servers support XML?
Yes, all of our servers support XML.
Views: 185
How do I signup?
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
Views: 225
How long after I sign up can I start building my site?
If your account is automatically approved, your machine user will be created and ready for...
Views: 204
Information Needed For SSL Certificate - CSR
We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
Views: 188
Is it a problem if I'm not in the UK?
Not at all! In fact, we already have customers in countries all over the world. If you don't have...
Views: 180
Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...
Views: 202
Setup Time?
What is the setup time on your services? All hosting accounts are setup instantly.
Views: 433
What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Views: 206
What happens if I exceed my allocated bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 193
What if my site breaks your Terms of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
Views: 187
Why don't you offer unlimited bandwidth?
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
Views: 184
Will I be able to check my emails when I am away from my home/office computer?
Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Views: 202
Will I have unlimited access to update my pages?
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Views: 193
Will you place any ads on my site?
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Views: 191
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